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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Kat4478
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Error code b3d4dbeb

HP Recommended
hpEnvy7100 series
Microsoft Windows 10 (64-bit)

Repost Error code b3d4dbeb

 
I'm reposting this because I have the same issue and no one responded.
 
hp envy 7155, after turning on printer, a blue error screen appears with the code, B3D4DBEB and all the printer icons flash, home icon, wireless icon, question icon, return icon and power icon.  I recycle, looks normal but when left on for longer than two minutes, the printer freaks out and will not print.  Anyone seen this before?
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Kat4478

Welcome to the HP Support Community.  

  

Don't worry as I'll be glad to help,
I understand you are getting this error on the printer screen.  I have sent you a private message with the reset steps, specific to your printer.
Check next to your profile name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

  

Have a great day!

ECHO_LAKE
I am an HP Employee

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