• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-31-2022 04:57 AM

HP Recommended
Product: HP DeskJet 3750 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,i have an error its like my printer is possessed it prints blank pages randomly,sometimes doesnt want to print and sometimes it shows it is offline.

I also have an error in the printer display name it says HP DeskJet 3750 [0B707C].

Please help me i need to use it fast.

Category:
1 REPLY 1

‎08-07-2022 08:55 AM

HP Recommended

Hi @Grineivid

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

Let us try these steps:

Unplug the power cable while the printer is ON
While plugging in the power cable, press the WI-FI Direct and Color Copy buttons on the printer's control panel. 
Release them after the printer is ON


Note: Once this is done the unit will lose the printer connectivity and you would have to align the ink cartridges again

 

Also, please update the drivers to check if the issue persists: https://support.hp.com/in-en/drivers/selfservice/hp-deskjet-3700-all-in-one-printer-series/8954253/m... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.