Error code oxc8190014hw mcasic heal

[Misra1]

Error code oxc8190014hw mcasic heal problem not on

[Echo_Lake]

 @Misra1

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, 
I understand you are getting this error on the printer screen, to provide an accurate resolution, I need a few more details:

• Did you make any changes to your printer? 
• Are you able to print from other devices? 
• What are the troubleshooting steps you have tried so far?

Let's try these steps to resolve the issue: 

Step 1: Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: HP recommends plugging the printer directly into a wall outlet.

If the error message persists, continue to the next step.

Step 2: Remove the ink cartridges, and reset the printer

Remove the ink cartridges and reset the printer.

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

Update the printer firmware if possible

• Click here to download and install the latest printer firmware from your PC.
• Click here to know different methods of updating printer firmware.

Now, try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue. If the printer makes a copy, the hardware is fine.
 

Hope this helps! Keep me posted. 

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