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Error code

HP Recommended
HP Envy 5070
Microsoft Windows 10 (64-bit)

HP Envy 5070 just purchased and set up.  Receiving error code OXD300E108.

What does it mean and how do I fix it?

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HP Support Agent
HP Support Agent
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@enchanted2, Welcome to the HP Support Community!

 

Are you getting this error on the printer screen or the computer screen?

 

A 0x error indicates a hardware issue with the printer. For now, let us try these steps to resolve this issue: 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Check for any jams inside the printer and make sure the print carriage is moving freely.

 

For more info on resolving 0x errors, refer to -  '0xc19a0005' or Similar Error Code Displays

 

Try making a copy from the scanner glass.

 

Let me know how it goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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