-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error message on 4155e

Create an account on the HP Community to personalize your profile and ask a question
04-06-2024 02:15 PM
error message E with one blinking orange light. Problem since discontinuing instant ink. Inserted Amazon cartridges, then read somewhere HP ink required. Just inserted those. No change. Unplugged printer and wall plug. Nothing changed. Wish I had a Cannon. Please advise. I don't print that much, but need a working printer when I do
04-09-2024 07:53 AM
Hi @kukululu,
Welcome to the HP Support Community.
I'd be happy to help you!
If you have canceled instant ink and are unable to use HP regular cartridges, here's what you need to know & do:
If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.
That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536
when done successfully, check if it works fine.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-
HP Community Moderator