Error message reads problem problem with the printer or ink system officejet pro 8620

[Rainman2tonone]

I have tried all the listed procedures many times with no luck!

[zoey7886]

@Rainman2tonone, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding 'Problem with Ink System' Errors on HP OfficeJet Pro 8620! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you've attempted all the troubleshooting steps provided and are still encountering the "Problem with Ink System" error on your HP OfficeJet Pro 8620, here are a few additional steps you can consider:

Replace the Printhead:

• Sometimes, persistent error messages indicate that the printhead might need replacement. If you suspect the printhead is at fault and it is under warranty, you can contact HP Support to request a replacement.

Service the Printer:

• If none of the troubleshooting steps resolve the issue, it's recommended to have your printer serviced. 

To move forward with either replacing the printhead or servicing your printer, please contact HP Customer Support. They will guide you through the warranty claim process if applicable, and provide instructions for servicing your printer.

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Hope this helps! 

Take care, and have an amazing day!  

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Regards,