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‎09-27-2021 10:29 AM

HP Recommended
Product: HP envy 5010

Can someone help me with this error code oxb3d7ea2? It keeps coming back even after I reset the printer. Thanks!

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1 REPLY 1

‎10-06-2021 07:19 AM

HP Recommended

@Nj38

 

Welcome to the HP support community.

 

I understand that you are getting an oxb3d7ea2 error code and you want to reset the printer, I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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