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‎10-21-2021 12:52 PM

HP Recommended
Product: HP Colour Laserjet MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

 

Colour Laserjet MFP M281 fdw

 

Every page (whether copied, printed or scanned) has eleven black lines that run from the middle of the page to the edge of the page.  

Category:
1 REPLY 1

‎10-24-2021 06:50 AM

HP Recommended

@GrahamAlvey, Welcome to the HP Support Community! I’m here to help.

 

I understand the printed pages have lines on them. Kindly perform the steps mentioned in this document - Fixing Poor Print Quality

Print a cleaning page, check the toners. Make sure you are using HP ink toners.

 

Clean the paper pick rollers as shown in this document - An 'Out of Paper' error displays, printer does not pick paper

 

If the issue persists, this could be a hardware issue. 

Use alternate/new ink toner if available and check if that helps.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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