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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printing Errors or Lights & Stuck Print Jobs
- Failed Firmware Update on CP1025nw
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02-05-2023 10:28 AM
HP Recommended
Product: HP LaserJet Pro CP1025nw Color Printer
Operating System: Microsoft Windows 10 (64-bit)
I have a LaserJet CP1025nw color with attention and go light on. I was attempting to update my firmware and had a failed update. I shutdown the printer disconnecting the power for 60 seconds and restarted it with same problem. I've changed power cord and waited 24 hours before attempting to restart with the same problem. Is there a solution to reinitialize my printer? I have updated my systems to Windows 11 since the error occurred.
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