So I got the dreared 'printhead failed' message on this printer which has had light use. When I saw the cost of new printheads (more expensive than just buying a new printer) I was hugely disappointed as I have 4 very full HP-branded expensive ink cartridges fitted.
I bit the bullet and bought a new printhead and popped it in..... and..... nothing!
The message remains 'the printhead appears to be missing, not detected or incorrectly installed' WHAAAAAT
For goodness sake!
I have reinstalled it, done a printer reset etc etc and nothing. None of it works.
WHAT A WASTE of money.
Is there a solution? If so I would be enormously grateful if anyone (especially HP) can help.
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