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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
aussie691
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False Printer Jam Error Message

HP Recommended
Officejet Pro
Microsoft Windows 8.1 (64-bit)

 HP Officejet Pro 8600 plus. I am receiving a an Improper Shutdown message followed immediately by a  false Paper jam error. There is no paper  jammed and I have cleaned the rollers. I have done the resets over and over as others have been advised to do but the messages still remain. I can't work without the printer. Can you please advise how to do the factory re-set. Thanks.

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