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‎11-01-2019 12:01 PM

HP Recommended

Hi! I have two HP printers....a HP Deskjet F 2430, and a Officejet 7612. Both of them are saying "out of paper" when they are in fact not out of paper. Neither has been serviced after purchase, so Is there some sort of cleaning that I would need to do, and how do I get in there to do it?

1 REPLY 1

‎11-05-2019 08:57 AM

HP Recommended

@jel158,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting out of paper error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

For Deskjet F2430: https://support.hp.com/in-en/document/c00786157

 

For Officejet 7612: https://support.hp.com/us-en/product/hp-officejet-7610-wide-format-e-all-in-one-series/5153788/model...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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