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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Find issue in printing

Create an account on the HP Community to personalize your profile and ask a question
07-18-2024 01:17 PM
Hi @AMIT988,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with your HP Smart Tank 525 All-In-One Printer, let's go through some troubleshooting steps. Could you please provide more details about the error message you are seeing? This will help narrow down the cause of the problem.
Meanwhile, here are some general steps you can try:
Check Printer Status:
- Ensure the printer is turned on and properly connected to your computer or network.
- Check for any error messages or blinking lights on the printer's control panel.
Check Ink Levels:
- Ensure that the ink levels are sufficient. Refill the ink tanks if necessary.
Paper Jam:
- Open the printer and check for any paper jams or obstructions. Remove any stuck paper carefully.
Printer Settings:
- Ensure that the printer is set as the default printer on your computer.
- Check the print queue and clear any stuck print jobs.
Restart Devices:
- Turn off the printer and unplug it from the power source. Wait for a minute, then plug it back in and turn it on.
- Restart your computer.
Update Printer Drivers:
- Visit the HP Support website and download the latest drivers and firmware for your printer model.
HP Print and Scan Doctor:
- Download and run the HP Print and Scan Doctor tool. This can automatically diagnose and resolve many printing and scanning issues.HP Print and Scan Doctor
Wireless Connection:
- If you're using a wireless connection, ensure that the printer is connected to your Wi-Fi network. You may need to re-establish the connection.
Refer to this document: HP Smart Tank 525 All-in-One Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.