First page printed comes out blurred

[stelmag]

First time print after a time period (likely the printer is in sleep mode), the first page printed is blurred.  Subsequent pages and subsequent printing in same session is ok.  This issue occurs from ALL apps.

[The_Fossette]

@stelmag

I reviewed your post and I understand that you are facing issues with the print quality.

Don’t worry, I assure you I will try my best to get this sorted.

Are you facing the same issue when you make a copy?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[stelmag]

What actually happens is that the first page of a print job (right after printer comes out of sleep mode) appears like its content is printed twice on the same page. Subsequent pages are printed ok and so are other print jobs, until printer falls in sleep mode. 

[The_Fossette]

@stelmag

I recommend you update the printer firmware following the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/ish_1776648-1643972-16

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Iguinha]

Were you able to find the solution for this problem? I have the sabe problem

[Iguinha]

Hi, I have tried updating the firmware, resetting etc... The problems still remains. I'm using a MAC Catalina 10.15.5. It happens when the printer is iddle/sleep mode. The first page comes blurred.