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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Fit document on page.

HP Recommended
HP Envy 5660 e-All-In-One Printer series
Microsoft Windows 7 (64-bit)

Printer firmware appears to have been updated (version NLM5CN2023AR). Home Screen on printer has changed; missing Page Icon.  Full document does not fit on page when printing from web (e.g. "E-Statements").  Unable to resolve via Preferences or restore printer defaults.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RICK2031


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you perform a Semi Full Reset

 

Please check your Inbox for instructions

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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