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Flashing problem

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1 REPLY 1
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Hi @Dev110 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with flashing LED lights on the HP DeskJet 2720e All-in-One Printer usually indicate an error or specific status that needs attention. Here's a guide to help identify and resolve the issue:

Common Flashing Light Scenarios

Power Light Blinking:

  • Cause: The printer is processing a job or initializing.
  • Solution: Wait for the process to complete. If it takes too long, cancel the job or restart the printer.

Attention Light (Exclamation Mark) Flashing:

  • Cause: A paper jam, empty paper tray, or cartridge issue.
  • Solution:
    • Check for paper jams and remove them.
    • Ensure the paper tray is loaded properly.
    • Verify that the cartridges are correctly installed and not empty or damaged.

WiFi Light Flashing:

  • Cause: Printer is not connected to a wireless network.
  • Solution: Reconnect the printer to WiFi:
    • Use the HP Smart App to set up the printer.
    • Ensure the printer is within range of the router.

Both Power and Attention Lights Flashing:

  • Cause: Printer error (e.g., firmware issue or hardware malfunction).
  • Solution:
    • Reset the printer by turning it off, unplugging it for 60 seconds, and then powering it back on.
    • If the issue persists, check for firmware updates via the HP Smart App.

All Lights Flashing (Power, Attention, and WiFi):

  • Cause: A severe printer error or hardware failure.
  • Solution:
    • Perform a factory reset:
      • Hold the Cancel and Wireless buttons together for 5 seconds.
    • If the issue remains, contact HP support for further assistance.
  1. Check the Printer Manual: Review the user manual for specific flashing light codes.
  2. Restart Devices: Restart both the printer and your computer/router.
  3. Update Firmware: Ensure the printer's firmware is up to date via the HP Smart App. Update the firmware on an HP printer

Refer to this document: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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