Flashing lights on 2755e

[Rodge1966]

The x, paper resume, & the i all are flashing, only thing that helps is turing printer on & off,

will be good for a couple hours, then starts flashing again.

Can anyone help???

[Kuroi_Kenshi]

Hi @Rodge1966,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your printer shows flashing lights and only works after restarting. Let’s go through a few steps to check what could be causing this.

   a. Check for Paper Jam or Obstruction
     • Open the ink cartridge access door and the rear cleanout door.
     • Gently remove any jammed or partially fed paper, torn bits, or debris.
     • Make sure the paper path and rollers are clean and moving freely.

   b. Verify Paper Loading
     • Ensure paper is properly aligned in the input tray.
     • Do not overload the tray—keep it within the paper limit.
     • Adjust the paper guides so they lightly touch the paper edges.

   c. Check Ink Cartridges
     • Open the ink access door and confirm both cartridges are installed correctly and clicked in firmly.
     • If any protective tape is still on the cartridge nozzles, remove it.
     • Clean the copper contacts with a lint-free cloth if there’s any ink or dust buildup.

   d. Restart the Printer (Power Reset)
     • Turn the printer off and unplug the power cord from the printer and wall outlet.
     • Wait for 60 seconds to drain residual power.
     • Plug the power cord directly into the wall outlet and turn the printer back on.

   e. Check Wireless and Status Lights
     • If the Wi-Fi light is blinking along with the icons, press and hold the Wi-Fi button and Cancel (X) button together for 3 seconds to reset the network.
     • After reset, reconnect the printer to Wi-Fi using the HP Smart app.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,