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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- From 652 to 680

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04-22-2024 06:49 PM - edited 04-22-2024 07:12 PM
Hi! Can someone please help me for the instructions on how to change the regional settings on our printer (HP Deskjet 3835)> We would like to use HP 680 cartridge instead of 652. We bought the printer in UK but were now back in the Philippines with the new Ink cartridge 680. Thank you.
04-23-2024 12:33 PM
Hi @LEAGANDA,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for help with a regional reset on your Printer.
To perform a printer region reset you need to meet the following conditions:
Which country did you move from and to?
Do you have the ink cartridges for both regions?
Do you have a printer USB cable or is it connected wirelessly?
Do you have the printer full feature software or the HP smart app and drivers installed on your PC?
If you meet the above conditions then let me know the following details:
1) The operating system of your PC, is it Windows or Mac?
2) Confirm the printer model.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee