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‎12-17-2020 12:06 PM - edited ‎01-18-2021 05:36 AM

HP Recommended
Product: HP Deskjet Ink Advantage 4645
Operating System: Microsoft Windows 10 (64-bit)

My printer suddenly showed to me error 0XB864A946.

I search the web for a solution but nothing found. Also i didn't do anything to the printer. It was working just fine. The error occur suddenly, i didnt change ink, or paper, just happen to print something and ....Error... Also the printer shows this error after restart or close and open. I can't proceed to do anything cause when i open the printer the error shows up after 10 seconds.

 

If anyone can help me i appreciate it.

 

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-18-2020 12:17 AM

HP Recommended

I find the solution. It was a network related issue. Although i don't understand why the printer went to a loop of restarts and errors and didnt just didnt connect but ok. The error occur when the IP of the printer has conflict in the network. So in those 10 -15 seconds that i had before the printer go crazy again and restart i went to the settings and disable the Wi-Fi. Then i start the wizard again and reconnect to the wifi. 

View solution in original post

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1 REPLY 1

‎12-18-2020 12:17 AM

HP Recommended

I find the solution. It was a network related issue. Although i don't understand why the printer went to a loop of restarts and errors and didnt just didnt connect but ok. The error occur when the IP of the printer has conflict in the network. So in those 10 -15 seconds that i had before the printer go crazy again and restart i went to the settings and disable the Wi-Fi. Then i start the wizard again and reconnect to the wifi. 

Was this reply helpful? Yes No
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