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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-16-2025 11:56 PM

HP Recommended

My issue is my printer got fried in a power surge during some bad storms . I got a rep on the line to help me get a replacement it’s covered under my purchase . So we through the steps verification address then he tells me he needs to send a verification email to make sure I m gonna send the old printer back and will I be using a visa or master card and the system proceed to keep debiting my account $1.00 after $1.00 like ten times and then he tells me it must be a system technical issue because it wouldn’t allow him to verify etc .. does this happen or was this worker scamming 

1 REPLY 1

‎07-18-2025 02:49 PM

HP Recommended

Hi @Byrd7,

Welcome to the HP support community.


Sorry for the trouble you are facing. Could you please share the Case number or serial number so I can try to find and get all the help?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

 

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

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