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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6055e All-in-One Printer
Microsoft Windows 11

I sent a single page of text to the printer and it printed twenty pages with a single line of characters on each that was not related to my text at all. Tried all of the usual things I have to do at least weekly like turn printer off and on. restart computer, wifi etc.  The garbage lines had umlaut and other characters from other languages and graphic symbols

1 REPLY 1
HP Recommended

In most cases this behaviour is caused by a wrong driver being used. Make sure you have the proper HP driver installed. Microsoft has a nasty habit of swapping drivers and replacing the user installed driver with a Microsoft IPP driver. 

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