Getting Replacement Ink Cartridge

[AliM4]

I'm getting an error message on my cartridge. I've been through all the trouble shooting and still no luck. The next thing is to replace the cartridge but I'm on the instant ink package which says a new cartridge cannot be sent until the error is resolved. How do I get an replacement cartridge to try and rectify the problem? 

[Kumar0307 · Accepted solution]

@AliM4, Welcome to the HP Support Community!

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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