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‎04-01-2024 12:49 PM

HP Recommended
Product: HP Smart Tank 7301 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

When I copy from the printer I am getting a black line down the side of the page, but I don't get it when sending print from my computer.  I have cleaned inside of computer and it's still there.

Category:
1 REPLY 1

‎04-01-2024 01:03 PM

HP Recommended

Hello @JaneCarson,
Welcome to the HP Support Community!

 

scanner clean both glasses - 2023-07-26 20 31 32.png

and you will need a magnifying glass, as the dirt cannot always be seen with the naked eye.

 

Kind Regards
Andr-1611

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