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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Getting printer Error Code: UA_400_EB000U0410

Create an account on the HP Community to personalize your profile and ask a question
01-04-2023 07:11 AM
Hi @Val999
Welcome to the HP Support Community.
I'd like to help!
Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.
--->In Windows, search for and open Programs and Features.
--->Select your HP printer.
--->Select Uninstall.
--->In Windows, search for and open Devices and Printers.
--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
--->Open up the run command with the "Windows Key + R" key combo.
--->Type printui.exe /s and click OK.
--->Click on the Drivers tab.
--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.
--->Select OK.
--->Select Apply and OK on the Print Server Properties windows.
--->Close Devices and Printers.
And then reinstall the printer's full-featured drivers from the full-feature from HP website: Click here
And select the correct printer model and OS you are using.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee
01-06-2023 07:16 AM
Hi @Val999,
Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.
Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!
Nal_NR-Moderator
I am an HP Employee