Go office hey pro 8600 has an error that says “there is a problem with the printer or ink system.

[Travis64]

Officejet pro 8600 is not printing. I replaced ink with the same hp cartridges and no luck. I turned off and on the unit to reset, no luck. Keep getting a printer failure message. Says “there’s a problem with the printer or ink system. Turn printer off, then on. If problem persist please contact hp.”

[Garp_senchau]

@Travis64, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Step 1: Check for obstructions in the carriage path

• Clear obstructions from the carriage area inside the printer.
• With the printer on, disconnect the power cord from the rear of the printer.
• Open the door to access the carriage inside of the printer.
• Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.

• Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.

• Close the carriage access door.
• Reconnect the power cord to the rear of the printer, and then turn the printer on.
• If the error persists, continue to the next step.

Step 2: Reset the printer

• Reset the printer to recover from printer failures.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends plugging the printer directly into a wall outlet.

Also, you may refer this helpful guide: HP Printers - An 'Ink System Failure,' 'System Supply Problem' or 'Supply System Problem' Error Disp...

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,