Go office jet pro 9120e

[3511foresters]

Hi when the printer runs out of paper and I have reloaded it, the printer is good but when I try to print my computer is still saying it is out of paper. How can I resolve this please?

[Dragon-Fur]

@3511foresters 

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HP OfficeJet Pro 9110, 9120, 9130 Printers - 'Out of Paper' displays, printer does not pick up paper

If you have not done so,

When there is NOT running a current job,

Load paper into the printer.

Verify the paper size / type on the Printer Control Panel or using EWS.

 User Guide - HP OfficeJet Pro 9120e Series

Starting on Page 11

Reminder:  Do not skip Step #6

If the printer is on the network,

(You can choose to) Use the Embedded Web Server (EWS) to view / adjust the Tray and Paper settings

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next  (in addition and as available)

Section Print > Default Print Options > Select default tray

Example - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_3

Example - EWS - Default Print OptionsEWS_9135_Print_Default_Print_Options_3

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9120e All-in-One series  

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