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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows 10 (64-bit)

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 this it the way it prints from quite a while now  ..its gosting the top of the page ... tried to clean everything..no result ..hp laser mfp 179fnw..any ideas ?? 

2 REPLIES 2
HP Recommended

Depending on media you may need to adjust the fuser temperature by ensuring the paper type settings match the actual paper. Heavier papers can sap the heat from the fuser resulting in incomplete bonding.  Or your fuser or drum unit are failing.

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HP Recommended

But if is the fuser should it smudge..i seen that where the fuser it's at fault the tonner/paint doesn't set or cure and its smudges if you touch it ....it doesn't do that 

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