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HELP!

HP Recommended

Hello,

HELP!!

I just bought what I thought was the correct ink cartridge online for my printer. I just received it and when to put it in, and it is the wrong one. How can I return it and put the return towards the correct cartridge? 

 

Desperately yours, 

101Kim

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HP Recommended

Hello, 

 

Usually, you may place a return request on online purchase from Amazon etc. 

In order to know the which cartridges go in to you printer, all you have to do is to open the cartridge door and look at the place where the cartridges are inserted. You'd see the cartridge numbers both for Black and Tri Color.

 

However may i know from where did you purchase the cartridges from. Return policy differ from one online store to another.

Regards,
Jabzi

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