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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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HO Officejet Pro X576dw MFP wont print

HP Recommended
officejet pro x576dw
Microsoft Windows 10 (64-bit)

When I try to print from my Windows 10 laptop to my HP 576 the printer starts up as if its about to print then after a few seconds it shuts down without printing.  The document in the print queue will then show an error.   The printer works fine when documents sent from another laptop.  Have tried removing and reinstalling the driver several times.  Printer has a fixed IP address and the driver is pointing to the correct port.  Have run print and scan doctor with no resolution.

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