HO office jet 4655 not printing properly

[Dan692]

HO Office Het 4655

the printer indicates that there are adequate ink levels but the printing is light and basically unreadable. 

[Max3Aj]

Hi @Dan692, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Your HP OfficeJet 4655 is printing faint whispers instead of bold pronouncements? Let's troubleshoot this ink-induced shyness! 🙃😬
Let's try these steps: 

Check the Ink Cartridges

• Remove the cartridges and inspect them for clogs or dried ink.
• Gently clean the nozzles with a lint-free cloth and distilled water.
• Ensure that they are properly seated in the printer.

Run Printhead Cleaning

• On the printer control panel, go to:
  • Setup > Tools > Clean Printhead
• Perform a second or third cleaning cycle if the issue persists.

Print a Quality Diagnostic Report

• Press Setup on the printer.
• Navigate to Reports > Print Quality Report.
• Check if there are missing or faded sections.

Adjust Print Settings

• Open the print dialog on your computer.
• Go to Printer Preferences and increase Print Quality to Best.
• Set the paper type to match the actual paper used.

Use Genuine HP Ink

• If you’re using third-party or refilled cartridges, they might not work properly. Try genuine HP cartridges.

Check Paper Type

• Use high-quality paper as low-quality or damp paper can cause faded prints.

Update Printer Firmware

• Visit HP Support and update your printer firmware.

Reset the Printer

• Turn off the printer and disconnect power for 60 seconds.
• Plug it back in and restart.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support