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‎06-12-2021 02:41 PM

HP Recommended
Product: Office Jet Pro
Operating System: Microsoft Windows 10 in S Mode

I bought an Office Jet Pro 8028e after constant problems with an Envy.  So much has changed with HP support,  it is so bad now, used to be very easy.

I got it to recognize my wireless address, but since the old printer had an address to send an email to,  it won't let me use that one and I cannot find out how to change it.

And it keeps printing out a page that says 

GET     /DEVMgmt / MediaHandlingDyn.xkl    HTTP 1.1   over and over and over.

 

THE INSTRUCTIONS ON-LINE AND THOSE THAT CAME WITH THE PRINTER ARE PATHETIC..  WHAT IS HAPENING HP, SOOOOOOOOOOOOOOOOO DISAPPONTED.  I AM WASTING SO MUCH INK AND TIME.  I THINK I HAVE SPENT 6-7 HOURS TRYING TO SET THIS UP  DUMB,

Category:
1 REPLY 1

‎06-12-2021 10:12 PM

HP Recommended

Have you logged into your HP Smart account and removed the old printer and added the new one?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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