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HP 255 will not print using magnettic paper

HP Recommended
HP M255 laser printer
Microsoft Windows 10 (64-bit)

I just upgraded from an HP m200 printer to am m255 laser printer to print on 20mil magnetic

paper.I was getting a paper jam error which it was not.Set the paper on the extra heavy paper

setting and the weight of the paper I was using was within the guidelines for using that setting.

I was getting the same error with the m200.It was working for awhile with the m200 but not at all

with the m255
Any ideas

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@aa262

 

Welcome to the HP Support Community.

 

Please make sure the it's compatible with the Printer: https://support.hp.com/us-en/product/hp-color-laserjet-pro-m255-m256-printer-series/29448866/documen... (check under paper handling)

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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