HP 3830 Deskjet All in ONE does not walk up after auto power save - Is there a repair service at HP

[Technbuff77]

I have an expired warranty HP 3830 printer. Will HP repair this for a fee? Out of Warranty NOV 2020. I also have an Instant Ink account. What are my options? Is the printer repairable or junk? Do I throw the printer away and close out my Instant Ink account? What HP printer does HP recommend I replace the HP 3830 with?  Should I stay with HP?  Does anyone ever get an answer from the HP community? is this a waste of my time?  Posted on June 4, 2024 at 5:20 PM MDT (US).

[Dragon-Fur]

@Technbuff77 

Welcome to the HP English Community --

There are many thousands of questions posted at the HP Community every month -

Many of these questions are answered.

It is true that not all the answers are what the poster wants to read - 

Does "I don't like it" count as not being answered or perhaps count as a waste of time?

That is not for us to decide.

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Repair

HP will not repair your printer -- As you say, the printer is well and truly out of warranty.

HP accepts in-Warranty Repair case submission requests.

DeskJet printers are not "repair at home" devices.

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

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Replacement Printer

HP manufactures and sells economy DeskJet printers all the way up to high-tier printers for the discerning home user, small office, or Enterprise environment.

You should purchase what is best for your needs based on the amount of money you can invest and the type of printing you do on a daily basis.

HP sells current select products from each category at the HP online Store.

Store/HP.com    USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

HP Store Customer Service - Examples

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

OR

 HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

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Troubleshooting

If you wish to pursue troubleshooting on the printer you have now, you can do that.

Printer will not power on

HP Inkjet Printers - Printer Does Not Turn On – Power Reset

HP Printers - Printer Turns Off Unexpectedly or Repeatedly

Step 2: Restart the printer

Step 3: Update the Firmware

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What else

If you replace your printer with an eligible model, and you wish to do so, you can transfer your Instant Ink account from the old printer to the new printer.

Next...

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Instant Ink Support Website

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet Ink Advantage 3830 All-in-One Printer series  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"