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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

HP 4630

2 REPLIES 2
HP Recommended

Hi @Justbrian1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand the frustration when the HP OfficeJet 4630 won’t power on, and you’re asked to remove cartridges. It feels impossible because the carriage is locked when the printer is off. Here’s what you can do:

1. Try a Hard Reset

  • Unplug the printer from the wall outlet.
  • Disconnect all cables (power and USB).
  • Press and hold the Power button for 30 seconds.
  • Plug the printer directly into a wall outlet (avoid surge protectors).
  • Try powering it on again.


2. Check Power Source

  • Test the outlet with another device.
  • If possible, try a different outlet.
  • Inspect the power cord for damage.


3. Cartridge Access Without Power

Unfortunately, the carriage lock only releases when the printer is powered. If the printer won’t turn on:

  • Do NOT force the cover open; it can damage the mechanism.
  • Focus on restoring power first.


4. If Still Dead

  • The issue may be a power supply failure or an internal hardware fault.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

remove ink cartridge from Officejet 4630 with no power

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