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HP Recommended
Hp 5200
Microsoft Windows 10 (64-bit)

I have been received this 0xb.., error along with flashing lights for several days now. I have followed some suggestions- power restart, unplugging, resetting router, resetting to factory defaults from the printer touchscreen, and checking for updates also on the printer itself. Nothing works. Error comes back every time. Sometimes within minutes. 

2 REPLIES 2
HP Recommended

So this is day 5 at least with this ongoing error. What is the fix? 
Power reset- no

Factory reset from touch menu- no

home router reset- no

printer shows no new updates

print and scan doctor shows nothing wrong with the printer for the 5 mins it’s online 

HP Recommended

@Bher85

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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