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HP 5255 Carriage Jam Problem

HP Recommended
hp officejet 5255
Microsoft Windows 10 (64-bit)

HP OfficeJet 5255 Carriage Jam Problem and I followed the directions from this site and i still can't clear the error  There was a message in the feed indicating that there may be another way to resolve this? But it was a private message sent to the end user.

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@donovka

 

I reviewed your post and I understand that you are getting a carriage jam error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to move the carriage manually?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-5200-all-in-one-printer-series/14095737/model/1409...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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