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‎01-02-2021 12:54 AM

HP Recommended
Product: HP Deskjet İnk Advantage 5525
Operating System: Microsoft Windows 10 (64-bit)

hello the other day when I plugged in my printer, the C4EBA341 code appeared on the screen and all the lights on the screen started flashing and nothing is pressed, the carriage does not move, the ink cartridges do not come out, and after a while this code returned to the C4EBA2D1 code, although I reset my printer, nothing has changed my printer is plugged into the wall socket.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2021 10:01 PM

HP Recommended

@Sabır, Welcome to HP Support Community!

 

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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1 REPLY 1

‎01-11-2021 10:01 PM

HP Recommended

@Sabır, Welcome to HP Support Community!

 

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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