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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎11-25-2025 11:00 AM

HP Recommended

Hello,

 

Our HP won't properly initialize when restarting. While loading, it gets to about 38% and an error pops up and demands a restart. We restarted the printer multiple times and cant get through. This error still occurs, even when the printer has not been operating for a few days. 

 

Error | 19.11:10

" Restart printer. If the problem persists. Call support. Caution! Hot surfaces inside the printer. Do not touch heating modules "

- Error : PCA 1 Failure

- message text : curing control pca failure

 

any advice/help is gladly appreciated, thank you. 

Reply
1 REPLY 1

‎11-25-2025 01:58 PM

HP Recommended

Hello @SARLansingEast 

 

Contact a technician listed below for support.

 

HP® Service Center Locator - United States | HP® Support

 

Best regards

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