HP 6100e Annoying noise

[Sidney76]

Done everything support suggested, as per another user who has the same issue and its still makes the same annoying noise

[Kuroi_Kenshi]

Hi @Sidney76,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP 6100e is making an annoying noise even after following all standard troubleshooting steps. Let’s go through some things to check since this is a common issue that can persist.

Identify the Source of the Noise

Open the printer carefully while it’s on.

Listen to determine if the noise is coming from:

Paper feed/rollers

Printhead carriage

Internal fan

Check for Obstructions

Remove all paper from the tray and look for any small scraps of paper, labels, or debris inside.

Even tiny bits of debris can cause grinding or squeaking noises.

Inspect the Carriage and Rollers

Move the printhead (carriage) gently by hand (with printer off).

Ensure it slides smoothly along the rail.

Check the rollers for dust or misalignment.

Clean rollers with a lint-free cloth slightly dampened with water.

Lubrication (if mechanical noise)

Some HP printers can develop squeaky rails.

Use a small amount of silicone-based lubricant on the metal rail of the carriage (avoid oil).

Check for Firmware Updates

Go to HP Support → Software & Drivers → HP 6100e.

Install any firmware updates, as some noises are caused by carriage calibration routines that are updated in firmware.

Try a Different Paper Type

Thinner or damaged paper can sometimes cause unusual feeding noises.

Use fresh, standard-weight printer paper.

Test Without Cartridges

Power the printer on with cartridges removed (if safe for your model).

If the noise stops, the issue may be with a misaligned cartridge or carriage tension.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Sidney76]

After following all you recommendation's, I still have the sound, it’s like  a cricket (the insect) and only when the printer is on “standby”, low power mode/display off. Any further suggestions as I’m not the only person hearing this from their printer?

[Kuroi_Kenshi]

Hi @Sidney76,

We're here to help you! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,