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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP ENVY 15t-u000 x360 CTO Convertible PC (ENERGY STAR)

HP 6400 printer has paper in the tray, but the feeder is not working.  Do not know how to clean the feeder.  The paper feeder compartment doesn't open ...

1 REPLY 1
HP Recommended

@tmd5779 

 

Welcome to the HP English Community --

 

Path

Category > Troubleshooting > Topic: Printing > Subtopic: Jams

 

The Troubleshooting document explains how to open and clean the ADF assembly.

 

HP printers - Automatic document feeder does not pick paper or feeds too many sheets

Topic 1Clean the automatic document feeder (ADF)

Do not skip Step 3Turn off the printer and disconnect the power cord.

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Pro 6400 All-in-One Printer series  

 

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Dragon-Fur

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