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‎03-15-2021 08:42 AM - last edited on ‎07-13-2021 02:19 PM by Moderator

HP Recommended
Product: HP 7520
Operating System: macOS 10.12 Sierra

I have had a  HP7520 sitting in the box unopened for years, as my inkjet has served me well. However my son needed color printout for school, so i unboxed this beauty of a printer and the sample sheets printed fine, however i am now stuck with  "! Missing or failed printhead: The printhead appears to be missing, not detected, or incorrectly installed" 

i see lots of talk of cleaning the rollers, which i did.  This seems like a design flaw, anyone have any advice because HP has no customer service. this will be my last HP product as a result

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