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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-18-2024 03:48 AM

HP Recommended

HP 7858 stuck on loading screen. Can I please have the printer reset instructions?

Category:
1 REPLY 1

‎09-19-2024 10:01 AM

HP Recommended

Hi @frustrated7858,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reset your HP ENVY Photo 7858 All-in-One Printer when it's stuck on the loading screen, follow these steps for a hard reset:
 

Hard Reset Instructions:

Turn off the printer: If the printer is still on the loading screen, unplug the power cord from the back of the printer without turning it off using the power button.

Unplug the printer: Disconnect the power cord from the wall outlet and wait for at least 60 seconds.

Plug the printer back in:

  • Reconnect the power cord to the wall outlet.
  • Reconnect the power cord to the back of the printer.

Turn on the printer: Press the power button to turn the printer back on. Wait to see if it goes past the loading screen.
 

Refer to this document: HP ENVY Photo 7858 All-in-One Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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