HP 8025 Event error 62.80.A0

[Tractor3020]

I changed my printhead and printhead ribbon cable from motherboard to printhead. Still getting Event error 62.80.A0. What I see is happening is the drip tray under printhead is not retracting and then printhead will not move. Any suggestions? Thanks.

[Irfan_06 · Accepted solution]

Hi @Tractor3020,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

It seems like an issue with the printer hardware as you have exhausted all the possible troubleshooting steps to fix it. We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Tractor3020]

Thank you for your help. I have had this printer for over 4 years. I tried to fix it, it didn't work out. The money I spent on parts is almost as much as new printer. So I purchased a new printer and trashing this printer. Thanks again.