HP 8110 prints only a horizontal strip of material

[CH_Carol]

If I request an image print, or multipage printing, often the printer (HP 8110) simply prints a horizontal strip across the page, sometimes 1", sometimes "taller", but not the whole image or page.  Often it then repeats printing portions of the image, as though it can't hold enough in its memory to get through the whole thing.  Very frustrating!

[zoey7886]

@CH_Carol, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP 8110 that prints only a horizontal- strip of material! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it must be to deal with partial prints, especially when you're trying to print images or multiple pages. Let's work together to get this sorted!

From what you’ve described, it sounds like there might be a memory or driver-related issue causing the printer to struggle with larger print jobs. Here are a few steps that might help:

Check the Print Settings – Make sure the print quality isn’t set too high (like "Best" mode), as this can use more memory. Try using "Normal" or "Draft" mode for testing.

Update/Reinstall Drivers – Sometimes, outdated or corrupted drivers can cause communication issues. You can download and install the latest drivers for the HP OfficeJet 8015e from HP official website.

Try a Different Connection – If you're printing over Wi-Fi, try using a USB cable instead. A weak network connection could be interrupting the data transfer.

Clear Print Queue & Restart – Cancel all print jobs, restart both your printer and computer, then try printing a single-page document to see if the issue persists.

Firmware Update – Check if there's a firmware update available for your printer. This can resolve known issues related to print memory.

If you've already tried these steps or the issue continues, let me know! I'm happy to help troubleshoot further. 😊

Looking forward to your update!  

Take care, and have an amazing day!  

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Regards,