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HP 8610 missing jobs in print queue, delayed printing of jobs

HP Recommended
8610 printer
Microsoft Windows 10 (64-bit)

Have an HP 8610.  Print job sent to printer but doesn't show up in queue but eventually prints hours or days later, from both USB/hard connection and wireless connection.  Doesn't make sense.  Tests pages print immediately.

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@schr1, Welcome to the HP Support Community!

 

This could be an issue with the printer driver. Connect the printer and the computer to the same wireless network. Remove the USB cable.

 

  • Make sure the printer and the PC are connected to the same wireless network.
  • This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Install the printer using the TCP/IP port:

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

 

For more info on resolving this issue, refer to - Slow Printing 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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