HP 8620 power button stuck

[JMCN2]

Power button appears stuck. Won’t switch off or on. How do I fix?  Been an excellent 

[zoey7886]

@JMCN2, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP 8620! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If the power button on your HP OfficeJet Pro 8620 printer is stuck and not responding, try these steps to fix it:

Check for Obstructions:

• Look closely at the power button area for dust, debris, or any physical obstruction.
• Try gently pressing and releasing the button multiple times to see if it loosens.

Power Reset:

• Unplug the printer from the power outlet while it is still ON.
• Wait 60 seconds to allow the internal components to discharge.
• Plug the printer back in and check if the button functions properly.

Use a Different Power Source:

• Plug the printer into a different wall outlet to rule out power issues.

If the Button is Physically Stuck:

Use Compressed Air:

• Blow compressed air around the button to remove dust or debris.

Gently Pry the Button:

• Use a thin plastic tool or a toothpick to carefully lift the button if it's lodged inside.
• Do not use sharp objects like knives or metal tools to avoid damage.

Lightly Tap the Printer:

• Give the printer a gentle tap near the power button to see if it pops back into place

Hope this helps!  

Take care, and have an amazing day!  

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Regards,