HP 9025 Brand new but sitting in a box for over a year.. SETUP CARTRIDGES

[DevAdmin]

Have an HP 9025

Purchased brand new HP Authentic artridges.. Went to set it up.. Its stuck on Setup Cartridges Error.  The 9025 Doesnt have a reset button on the Display.  

I unplugged the printer for 60 seconds.  Powered it back up.. Keeps hanging on the cartridges error.  I spent 200 bucks for XL cartridges and cant get the printer to get passed the menu.  Whats the process?

[Jay_G24]

Hi @DevAdmin,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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