cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ShadowKat
New member
1 0 0 0
Message 1 of 2
207
Flag Post

HP 9025 using a MAC. Wish to use tray 2

HP Recommended
HP OfficeJet 9025
macOS 10.15 Catalina

I have a HP OfficeJet Pro 9025 working wirelessly with an iMAC running the Catalina operating system.  I have installed HP Smart.  I bought the printer since it had 2 trays.  Tray one is filled with regular printing paper.  I would like to use tray 2 for other printing such as envelopes, labels etc.  

The manual has instructions for Windows not MacIOS.

How can I switch the print from tray 1 to tray 2?

Thank you!!

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,814 18,813 1,337 1,549
Message 2 of 2
Flag Post
HP Recommended

Hi @ShadowKat

Welcome to the HP Support Community. I'd be happy to assist you.

 

By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper, the printer draws paper from Tray 2.

You can change the behaviors using the following features:

● Default Tray: Set the default tray from which the printer draws paper first when paper of the same size is loaded in both Tray 1 and Tray 2.

● Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special paper (such as letterhead or preprinted paper). The printer will not use a locked tray even when the other tray is empty.

 

As you are using the HP Smart app, remove the papers from tray 1 and then try printing using tray 2 and check if that works.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation