HP Color Laser 150 red light but there is no paper jam

[fred4441]

red light, but no paper jam

[Max3Aj]

@fred4441, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP Color Laser 150 printer is showing a red light but there's no paper jam, it usually indicates a different issue. Here's a quick checklist to troubleshoot it:

Check the LED Status and Error Code

• Look at the printer's LED panel: Often, the red light is accompanied by a specific blinking pattern or status light combination.
• If possible, print a Configuration Report (press and hold the Cancel button (X) for 5–10 seconds) to see if it gives an error description.

Check Toner Cartridge Status

A red light can indicate:

• Toner is low or empty
• Toner not installed correctly
• Wrong toner cartridge (not HP genuine or not recognized)

Open the front cover and:

• Remove/reinstall all cartridges securely
• Check for any toner-related error messages

Check Paper Tray and Settings

Even if there's no jam, check:

• Paper tray is inserted correctly
• Paper size/type matches the printer settings
• Try removing and reinserting the paper stack

Power Cycle the Printer

• Turn off the printer
• Unplug it for 1 minute
• Plug back in and turn it on again

Check Driver/Print Queue (If Printing from PC)

Sometimes the issue is software-side:

• Cancel all pending print jobs
• Restart your computer and printer
• Make sure the correct printer driver is installed

Use HP Smart App or Easy Printer Manager

• If you're on Windows, install HP Easy Printer Manager – it may give a clear error message
• If you're using mobile or Mac, try the HP Smart app to check the printer status. 

You may refer to this link - Click here

Also this document. 
 

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support