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HP Color Laser Jet Pro MFP M281fdw

HP Recommended
Color Laser Jet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

Printer display window is showing an error code: "79 Service Error Turn off then on"

 

I have performed that a gazillion times it does nothing!  I have used the HP Doctor feature resulting in nothing.

 

I have used the personal tech help account I have and the technician has attempted all sorts of troubleshooting resulting in nothing.

 

I am connected to my computer via USB and before the printer went down I had connect wirelessly shortly afterwards (perhaps after a few days; can't really say was not really paying attention; yet was never connected wirelessly until approximately 1 week ago). Afterwards began to experience this issue.

 

1.  What the heck is this code? and

2. Is there a solution?

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Message 2 of 2
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HP Recommended

Hello,

Please click https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Error-79-on-HP-Color-LaserJet-Pro-M280-M281-Mu...   to access the steps that should resolve the issue .

Regards,
Jabzi

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Although I am an HP employee, I am speaking for myself and not for HP.
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